Saint Francis Service Dogs operates from the Balaban Center for Service Dog Excellence in Roanoke, Virginia. The 18-acre property is conveniently located just off of Interstate 81.

The Center includes a fully accessible 5,000 square foot state-of-the-art kennel building. The kennels are open and airy, with radiant heat in the floors, an advanced air circulation system, abundant sunlight, individual covered runs, and a state of the art waste disposal system. The kennel building also houses isolation kennels, grooming facilities, laundry, conference room, an apartment, and office space.

The property also boasts a separate training building, four individual fields for off-leash exercise, and 18 acres of open pastureland.